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Our Testimonials
Michael Ormsby
14:31 13 Nov 25
We have used Pacitti Jones in Glasgow on several occasions for buying, selling, and arranging mortgages. It is for mortgage services that we have continued to return, and this is entirely due to Dougal, the head of mortgage services. Dougal is absolutely fantastic, and has made our lives so much easier on many occasions by managing the complex paperwork and always finding us the best rates! We have recommended him to many people, and will enthusiastically continue to do so!
Andrew Gallagher
21:34 10 Nov 25
The team at Pacitti Jones were fantastic when we were selling our flat and buying our house. It really couldn't have been easier.
The communication was always timely and clear and it always felt like they made time for us. It really did feel like we were important to the team and regardless of who we were speaking to on the phone, via email or in the branch, they clearly cared about us and ensured we were well looked after.
The fees associated with the sale and purchase were always well articulated and it never felt like we were surprised by anything.
Thank you! We would absolutely recommend Pacitti Jones!
The communication was always timely and clear and it always felt like they made time for us. It really did feel like we were important to the team and regardless of who we were speaking to on the phone, via email or in the branch, they clearly cared about us and ensured we were well looked after.
The fees associated with the sale and purchase were always well articulated and it never felt like we were surprised by anything.
Thank you! We would absolutely recommend Pacitti Jones!
Angela Mazzoncini
12:56 07 Nov 25
Outstanding service and support from the amazing Team at Pacitti Jones Glasgow West End.Friendly, approachable and professional at all times.
Jean Arbuckle
14:17 06 Nov 25
Claire and Nikki were absolutely fantastic during our house purchase.
It was a complex buying chain which they navigated brilliantly.
Fiona at Pacitti Jones was also amazing and very supportive.
It was a complex buying chain which they navigated brilliantly.
Fiona at Pacitti Jones was also amazing and very supportive.
J O
14:23 03 Nov 25
Pacitti Jones mediated the purchase of my property. I was very impressed by the level of professionalism throughout the entire process. Hence, I have decided to also have Pacitti Jones manage the flat as a rental property.
Jennifer has been the primary person responsible for the managed let. She is doing a phenomenal job. All communication is clear, timely, and all questions answered well. A day prior to the property was rented out, some water leaked to the flat from the property above. While keeping me in the loop, Jennifer managed the entire situation efficiently and I did not have to be involved.
I am very happy with Pacitti Jones letting services and I highly recommend them.
Jennifer has been the primary person responsible for the managed let. She is doing a phenomenal job. All communication is clear, timely, and all questions answered well. A day prior to the property was rented out, some water leaked to the flat from the property above. While keeping me in the loop, Jennifer managed the entire situation efficiently and I did not have to be involved.
I am very happy with Pacitti Jones letting services and I highly recommend them.
Grant Cairnduff
13:43 03 Nov 25
A massive thank you to Dougal for all of his hard work in arranging and getting my mortgage offer issued and organised so quickly and promptly.
I cannot recommend him enough for any mortgage and protection services required. From start to finish the experience was very efficient, professional and excellent in all regards.
Thanks again Dougal!
I cannot recommend him enough for any mortgage and protection services required. From start to finish the experience was very efficient, professional and excellent in all regards.
Thanks again Dougal!
Carol Simpson
11:34 31 Oct 25
Excellent service from start to finish. Particular thanks to Bernadette and Susan, advising and keeping me right every step of the way.
Andrew Gilroy
16:53 29 Oct 25
A smooth service and was able to handle probate mortgages, unlike some less informed local brokers!
Stuart MacGregor
09:00 24 Oct 25
Used Pacitti Jones for legal services related to transfer of title. The service provided by Susan was slick. efficient, professional and thorough, whilst maintaining lines of communication throughout when required. I highly recommend and intend to use the PJ legal team for a further purpose next year.
Jane Hamilton
18:17 23 Oct 25
I would like to express my deepest gratitude to Bernadette MacQueen and the entire Pacitti Jones team for their understanding, assistance, and support during my real estate purchase. They are highly qualified professionals who handled my needs with understanding and care. They were incredibly patient, explaining the entire process of completing the necessary paperwork. Since I'm not a native speaker, they did everything they could to ease my stress during the purchase. I'm very glad I chose Pacitti Jones.
